Return Policy

MyNelZone Return Policy

If for any reason you are not completely satisfied with your NelZone desk you may return it within 30 days of delivery. I ask that you contact me at 603-746-2577 or email me at to discuss the nature of your return and to give me an opportunity to address any shortcomings of your NelZone purchase. After calling and discussing and/or emailing, if you still would like to return your NelZone you may return it for a prompt full refund of the NelZone. Initial shipping cost will not be refunded. If you think you may return The NelZone you need to retain the original boxes and packing material so that the NelZone is not damaged in return shipping. You will be responsible for the return shipping charges and need to insure the NelZone against shipping damages. A NelZone return is to be sent to: MyNelZone, 41 Burrage Rd., Contoocook, NH 03229.

This information is also addressed on our Warranty and Customer Satisfaction pages.